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David T.
David T.
User

"This page isn’t working” Message - HTTP ERROR 500.  en

Author: David T.
Visited 1987, Followers 1, Shared 0  

Hi,

 I am using WebSite X5 and updated it to version2020.1.5 (64 bit) two days ago.

 However, I am now unable to login and pages come up as “This page isn’t working”  HTTP ERROR 500.

 Please see pictures. I have uploaded the whole site several times but still have the same problem online.

 Please advise.

Thank you.

Regards,

David

Posted on the
3 ANSWERS - 1 USEFUL - 1 CORRECT
Colin W.
Colin W.
User

Hi

I had the same problem and checked the PHP version through the cpanel of my host server. I discovered that the host server was using PHP v 5.6. I was able to change it to v 7.2.

I changed my homepage back to .php instead of  /index.html 

I uploaded all the files.

Now my webpages with.php extension work.

My forms that send emails work

Shopping cart also allows paypal payment again.

Hope this helps

Kind regards

Colin

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Posted on the from Colin W.
David T.
David T.
User
Author

Hi,

 Thank you very much for both answers.

 I downloaded and reinstalled version WebSite X5 Evo 2019.3.14 and imported my saved back-up copy of website

 Everything is back to normal again.

 Thanks again.

 Regards,

 David

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Posted on the from David T.