Licensed purchased template not availableAutor: Christopher A.
I purchased a template but it is not showing in the Licensed section. I have updated, rebotted but nothing. When I find the template in the marketplace, it tells me it has been purchased but its not in my software.
I started out by purchasing the Start 14 version, then uninstalled it and bought the Evo version, which is what the template works on. Could it be that the program is still reading it as if it cannot be used? In that case its strange that the purchase went through.
Can you help please as I need to work urgently on this template with a deadline.