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Philip P.
Philip P.
User

Email paypal buttons not working in latest upgrade  en

Autor: Philip P.
Visitado 237, Followers 2, Compartido 0  

Hi

I've never had issues with the email buttons but since the latest upgrade and amending my site to include a paypal subscription the email button isnt working on testing.

PHP is 7.3.19 and the button code works on the payment page and displays correctly, but when put in the emal it doesnt function.

I've one a complete overwrite on the site to no avail.

Appreciate this being looked at

Thanks.

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2 RESPUESTAS
Axel  
Axel  
User

Hey Philip,

I have exactly same issues since long time (few months) ... It's a real behaviour. Stefano from Incomedia has no solution on this one. 

our conclusion was an issue with my outllook... But to be honest not sure about that. Because sometimes it works.. But I cannot find an exact rule !!!

the button is not displayed like my design policy into website

If you export the email into html like here:

And you open the html file, the button is designed into the good design policy (not very good but ..) and it works !!!

Is it the same for you ???

But now if you have same issue, it's probably not my outlook, but other thing into the software during the email generation

Axel

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Philip P.
Philip P.
User
Autor

hmm, may be an outlook thing.. Certainly it works on phone and through the browser email, however it doesnt lool much like a button.  So I'll create a new topic about how to customise the email button as it now links to the website payment page whereas it used to go to the Paypal or whwerever payment pgage directly... For outlook it may be how it reads the code, so I think I remember it needs ot be a new window command... will have to check... I'll create a question about how to csotmise the email button and see what that prevails

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