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Victor P.
Victor P.
User

Orders are not shown using "User Orders". Impossible to display order details  en

Autor: Victor P.
Visitado 645, Followers 1, Compartido 0  

Orders are not shown using "User Orders".

Impossible to display order details.

I attach picture of the error.

Database is ok. It records all parameters at the server, client and orders, but it can't be displayed on the web.

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4 RESPUESTAS - 1 ÚTIL
Aleksej H.
Aleksej H.
Moderator

Hello. Check that your hosting has PHP version 7.1 or higher. Try 7.2-.7.4. Check the browser console for errors, check the server logs for errors.

Also, I hope that you have accurately seen that the orders are in the database and that you check the site page when you have already entered the site as a registered user who has already made purchases, which is in the database.

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Publicado en de Aleksej H.
Victor P.
Victor P.
User
Autor

Hello.

1.- Using php 7.4

2.- Checked in several browsers and the same error.

3.- No server logs errors.

4.- The orders are in the database. User is registered. Order made after the registration.

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Publicado en de Victor P.
Aleksej H.
Aleksej H.
Moderator

I sent a notification about your question to the company employees, expect an answer from them here in the comments.

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Publicado en de Aleksej H.
Incomedia
Stefano G.
Incomedia

Hello Victo

I would like to check the issue personally for you

Can you share here with me the URL to the page that contains this Object?

I am going to create a test user on your website to test this

Keep me posted here

Thank you

Stefano

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Publicado en de Stefano G.