WebSite X5Help Center

 
Alan K.
Alan K.
User

I am unable to add a gif image to page. I used the image widget  en

Autor: Alan K.
Visitado 1106, Followers 1, Compartido 0  

i AM UNABLE TO ADD A GIF IMAGE TO PAGE. I USE THE IMAGE WIDGET TO NO AVAILE. 

Publicado en
11 RESPUESTAS - 1 ÚTIL
Andre E
Andre E
Moderator

1 specificly or all gif images?

Try another, does that work? Then edit the gif or set it to jpg with irfanview (free) or another picture program  and try again

Leer más
Publicado en de Andre E
Alan K.
Alan K.
User
Autor

I qattempted 3 different gifs to no avail

Leer más
Publicado en de Alan K.
Alan K.
Alan K.
User
Autor

I also tried video and animated image

Leer más
Publicado en de Alan K.
Andre E
Andre E
Moderator

restart pc, disable firewall/virusscanner. Do you work from a pc with hard drive or from remote place like one drive?

If nothing works try to reinstall x5 (download top right next to your name latest version (downloads) and install that 

Leer más
Publicado en de Andre E
Alan K.
Alan K.
User
Autor

i'll attempt your advice

Leer más
Publicado en de Alan K.
Alan K.
Alan K.
User
Autor

downloaded but still cannot add gif as an animated image

Leer más
Publicado en de Alan K.
Alan K.
Alan K.
User
Autor

working on my PC

Leer más
Publicado en de Alan K.
Andy A.
Andy A.
User

Alan, You are correct,  I cannot add a gif  to a webpage,  I cant even link to a gif located on my server. 

I did copy a gif URL   and pasted that into where  it says "internet file" and that works..    So if the gif you are trying to use, is on the Net,  then  copy the File url into WebX5  and that should work...  Not the best solution  but is a sort of work around just now..

Test - Cobbweb Media Email Marketing Specialist

Leer más
Publicado en de Andy A.
Andy A.
Andy A.
User

Should be a cat licking its lips..   But I will try again..  i love a challenge,  But there are far more clever guys on here than me..

Leer más
Publicado en de Andy A.
Alan K.
Alan K.
User
Autor

I'll give it a try, thank you

Leer más
Publicado en de Alan K.
Andre E
Andre E
Moderator

Alan,
Are we talking about all gif's or only animated? 

Leer más
Publicado en de Andre E