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Branko P.
Branko P.
User

An Error Accured While Loading The Project  en

Autor: Branko P.
Visitado 2692, Followers 1, Compartido 52  

hello I copied my project from desk computor to laptop. Now i need to open project on my notebook. When i try to import iwzip file i have recived a message "an error accured while loading the project.( An item with the same key has allready been added.)  and project doesnt load. What can i do now, that i will be able to open the project on my notebook?

Thanks for answer.

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8 RESPUESTAS
Pcssa .
Pcssa .
Moderator

. . . did you use *batch-export* before copying to the laptop ? - otherwise there are files missing . . .

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Publicado en de Pcssa .
Branko P.
Branko P.
User
Autor

i went on the step 5 - export the project - than i give a name and location of projekt.

the x5 create me only one file (i dont know where the missing files are). When i try to import the file on notebook, i realized that i cant do that.

because " an error accured..."

I stell have a project on my desk comp, but i will need to format the comp. thank god that i checkd my project on another computer, befor formating the desk. i will not format my desk computor before importing the file to my laptop.

here now, i dont now what to do.

to create a site from begining is not an option.

this is the site i create http://www.plesnitecaj.si

thanks for helping 

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Publicado en de Branko P.
Branko P.
Branko P.
User
Autor
Pcssa Denia
. . . did you use *batch-export* before copying to the laptop ? - otherwise there are files missing . . .

can you be more specific what are you meen about files missing

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Publicado en de Branko P.
Incomedia
Claudio N.
Incomedia

Hello,

The problem seems to be related to a e-commerce cart conversion issue. Can you attach here your v8 iwp file? It is not necessary that it is batched.

To me, it looks like V8 created 2 or more items in the e-commerce cart using the same ID.

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Publicado en de Claudio N.
Vladimír V.
Vladimír V.
User

Hi, we have some customer with same issue - have you found solution? If is this due cart items duplicity, will be done some update to check and avoid duplicities?
Many thanks, Vladimir

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Publicado en de Vladimír V.
Incomedia
Claudio N.
Incomedia

Hi Vladimir,

That issue was solved in an earlier version of WSX5 V9. Did you try to upate to the latest available version?

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Publicado en de Claudio N.
Vladimír V.
Vladimír V.
User

Hi, not sure i will try to check it; unfortunatelly customers issue is not related to cart item duplicity (he doesnt use cart at all) :-(

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Publicado en de Vladimír V.
Incomedia
Claudio N.
Incomedia

Hi Vladimir,

I suggest you to open a new ticket providing the project file of the customer. We'll try to import it into V9 and check that error.

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Publicado en de Claudio N.