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Nigel B.
Nigel B.
User

Credits Expiry  en

Autor: Nigel B.
Visitado 356, Followers 1, Compartido 0  

Hi Incomedia,

I have 7 credits that are supposed to expire on 09/20/2022 but I have just received an email saying they are about to expire. What's going on?

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Paul M.
Paul M.
Moderator

Hello Nigel,

The credits themselves are not due to expire until 20th September 2022...  it is the 'special offer' which expires in 7 days time.

If you click on the button labelled 'Discover our offer' this should become clearer.

Kind regards,

Paul

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Nigel B.
Nigel B.
User
Autor
Paul M.
Hello Nigel, The credits themselves are not due to expire until 20th September 2022...  it is the 'special offer' which expires in 7 days time. If you click on the button labelled 'Discover our offer' this should become clearer. Kind regards, Paul

Thanks for clarifying Paul.

I think Incomedia should be more careful about choosing their email subject line as it doesn't relate to the email subject matter. This is what they sent: "Your Credits are about to expire. ⛽" it should have been "Your special offer is about to expire".

Please take note Incomedia.

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