Credits Expiry

Autor: Nigel B.

Besucht 1154, Followers 1, Geteilt 0

Tags:: credits,expire,website x5 pro 2021.4

Hi Incomedia,

I have 7 credits that are supposed to expire on 09/20/2022 but I have just received an email saying they are about to expire. What's going on?

Gepostet am 04.10.2021 08:30:08

2 ANTWORTEN - 1 NüTZLICH - 1 KORREKT

Paul M.

Moderator

Hello Nigel,

The credits themselves are not due to expire until 20th September 2022... it is the 'special offer' which expires in 7 days time.

If you click on the button labelled 'Discover our offer' this should become clearer.

Kind regards,

Paul

Gepostet am 04.10.2021 08:34:05 von Paul M.

Nigel B.

User
Autor

Paul M.

Hello Nigel, The credits themselves are not due to expire until 20th September 2022... it is the 'special offer' which expires in 7 days time. If you click on the button labelled 'Discover our offer' this should become clearer. Kind regards, Paul

Thanks for clarifying Paul.

I think Incomedia should be more careful about choosing their email subject line as it doesn't relate to the email subject matter. This is what they sent: "Your Credits are about to expire. ⛽" it should have been "Your special offer is about to expire".

Please take note Incomedia.

Gepostet am 04.10.2021 09:06:15 von Nigel B.