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SHIMEI N.
SHIMEI N.
User

Cookies made by cart js could not reset, order data remains on the client pc.  en

Autor: SHIMEI N.
Visitado 1084, Followers 2, Compartido 0  

web shop cart script make two cookies, but after finishing order, the cookies are still remaining on the client's pc, not be erased or reset, 

it causes a cart problem, i think.

isn't this a bug? 

version 2021.4.5

WebSiteX5 Evolution

Publicado en
10 RESPUESTAS
Axel  
Axel  
User

And if you close your browser and start it again does the cookies are still here ?

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Publicado en de Axel  
SHIMEI N.
SHIMEI N.
User
Autor

Closing browser (Google Chrome) or PC restarting also can't reset or erase cookies, so the previous order information is revealed again,and that the new order is added to the previous order.

I think the Evolution version's cart might be useless??

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Publicado en de SHIMEI N.
Esahc ..
Esahc ..
Moderator

Shimei, just in case this is a bug I have marked your post for Incomedia's attention.

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Publicado en de Esahc ..
 ‪ KolAsim ‪ ‪
 ‪ KolAsim ‪ ‪
Moderator
Usuario del mes PT
SHIMEI N.
Closing browser (Google Chrome) or PC restarting also can't reset or erase cookies, so the previous order information is revealed again,and that the new order is added to the previous order. ... ... ... 

(It > En) ... it could be something similar recently reported here:
> https://helpcenter.websitex5.com/es/post/245329
... as far as I can remember, it should always have been like this ...
... awaits the opinion of the STAFF ...

... ...(... in the meantime I tell you my original idea, and by way of an idea to be developed, going by logic, you could build a JS routine to detect the contents of the cart, and check if it is greater than "0", and then command it emptying of the cart, all conditioned by a technical cookie that would be activated only at the first start, or restart of the browser ...
... with a shot in the circle and one in the barrel on a logical level maybe it could work...)...

.

ciao

.

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Publicado en de  ‪ KolAsim ‪ ‪
Incomedia
Stefano G.
Incomedia

Hello Shimei

I would like to verify this situation specifically for you. 

If I understand correctly, if I complete an order on your web shop and then exit the website and log in again, the cart will still be there, unemptied?

Is this happening from PC or mobile too?

Can you please link your website here to me so that I might perform a test personally for you?

Thank you

Stefano

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Publicado en de Stefano G.
SHIMEI N.
SHIMEI N.
User
Autor

Axel, Esahc.., KolAsim and Stefano G.incomedia,

Thank you for reply.

i add an item, finish the order, close browser, the next time, the item is cleared, but my information appears, not cleared.

i add an item, abort the order without delete item, close broweser, the next time, the previous item and my information appears, not cleared.

i think login-less or dastabase-less simple ordering system should either delete or reset cookies everytime the browser is opened.

and if possible it is better to have an cart-icon to check the inside of the cart.

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Publicado en de SHIMEI N.
 ‪ KolAsim ‪ ‪
 ‪ KolAsim ‪ ‪
Moderator
Usuario del mes PT
SHIMEI N.
... ...  KolAsim... ... ... ... ... ...  and if possible it is better to have an cart-icon to check the inside of the cart.

(It > En)  ... attention, I currently do not have the Program,
...but...!...
... if you can place the shopping cart icon (Cart Status)  like in my STAMP,
... and if you feel like actively trying your hand at developing my idea,
.. then you have to post here the link of your site + cart...
... in this case I will provide the instructions that you will have to apply and try online...
... I will return here only if I see the LINK and if you are interested, ... otherwise ignore my post...

... hello, and in any case, good continuation, ciao

.

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Publicado en de  ‪ KolAsim ‪ ‪
SHIMEI N.
SHIMEI N.
User
Autor

KolAsim

my testing site is too simple to open on the web, no security, so i hesitate to open.

thank you very much for your concern.

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Publicado en de SHIMEI N.
 ‪ KolAsim ‪ ‪
 ‪ KolAsim ‪ ‪
Moderator
Usuario del mes PT

... OK, ciao ...

.

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Publicado en de  ‪ KolAsim ‪ ‪
Incomedia
Stefano G.
Incomedia

Hello Shimei

by your description, everything seems to be in order:

1_ i add an item, finish the order, close browser, the next time, the item is cleared, but my information appears, not cleared: this is correct. In order to avoid having one user insert all of his data again every time he performs a new order, his order data will be saved. The cart of course get emptied and this is correct.

2_ i add an item, abort the order without delete item, close broweser, the next time, the previous item and my information appears, not cleared: this is also correct. On any e-commerce, if you start an order and don't finish it, it will remain there for a while. It will clear itself automatically eventually, but not straight away. 

As of now, these descriptions seem to match the correct and expected behavior of the e-commerce shop

I remain available here

Thank you

Stefano

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Publicado en de Stefano G.