WebSite X5Help Center

 
Robert Poissant
Robert Poissant
User

Can't get row count with Database Viewer object  en

Autor: Robert Poissant
Visitado 1212, Followers 1, Compartido 0  

Hello to all of you

I need help, My data are well recorded in my database verified within PhpMyAdmin console but the objet Database viewer give me an error when accessing the DB «Can't get row count» I cannot find the solution is a problem with the object or I do something wrong ?

Thank you to consider my help request
Robert

Publicado en
4 RESPUESTAS - 1 CORRECTO
Aleksej H.
Aleksej H.
Moderator

Hello. I sent a notification about your question to the company employees, expect an answer from them here in the comments.

Please send a link to the page of the site where I can find the problem you described.
Try different versions of PHP on hosting.

Leer más
Publicado en de Aleksej H.
Claudio D.
Claudio D.
Moderator
Usuario del mes IT

@Robert...

i dati nel DB li hai "messi" tramite WebsiteX5 (ad esempio con contact-form invia dati a DB) o li hai messi tu tramite PHPMyadmin ?

e la tabella l'hai fatta creare al programma WebsiteX5 o l'hai creata tu con PHPMyadmin ?

O i DB è ancora vuoto ?

Leer más
Publicado en de Claudio D.
Robert Poissant
Robert Poissant
User
Autor

Hello,

I have fixed the problem submitted. Of course the "Database Viewer" object works well (there is no issue with this object), the problem was a missing properties of the user account used by the object. I reconfigured and saved all the properties entitled to the database and everything returned to normal.

Thank you for your time and support
Best regards

Leer más
Publicado en de Robert Poissant
Aleksej H.
Aleksej H.
Moderator

I'm glad your problem has been resolved.

Leer más
Publicado en de Aleksej H.