Export Issues - I've been a Website user for years. 
Autor: Diane G.
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I've rarely had any problems over the past decade that I have used shopping cart, but the recent update has through me for a loop. My FTP exports have always been speedy and complete until this week. I check with my host and sent the problems I'm experienceing to him. He suggested changing the FTP options, which finally allowed me to upload. I was finally able to upload, but the shopping cart does not work. futher attempts to export are timing out. I went so far as to delete 3 catagories to see if that would help. This is a very bad time of the year for my Website's shopping cart not to function correctly. I'm up at 4am trying to export to see if helps but it didn't. 
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Diane, can you temporarily disable of uninstall 3rd party av/malware/vpn/firewall as well as disable Windows Defender and Windows Firewall, reboot and test?
If it performs correctly you may get the option to create exception/s when you reinstate your protection and again reboot. I have experienced problems specifically with the Windows Firewall.
Autor
Thank you - yes, temporarly turning off Windows Defender fixed the export problem, but not the Shopping Cart problem. It still doesn't function (can not add items to cart) I made sure my pop-up blocker is off.