WebSite X5Help Center

 
Ciro S.
Ciro S.
User

Template Content Does Not Update on the Home Page  en

Autor: Ciro S.
Visitado 1243, Followers 1, Compartido 0  

I added a new page called "Partnerships".  When I did this, the menu also updated.  I adjusted the size of the menu box to accomodate the additional page; however, the Template header updated all pages EXCEPT the home page.  Why is this?  It prevented me from rolling out a site to a client.

Attached is my project.  You will see the menu content under the social media content on the home page, but all other pages have the menu content shifted (appropriately).  Why is the home page not updating?

Publicado en
10 RESPUESTAS
Daniel W.
Daniel W.
User
Usuario del mes EN

Unfortunately no further information, links or attachments. Maybe clear the browser cache.

Leer más
Publicado en de Daniel W.
Incomedia
Stefano G.
Incomedia

Hello Ciro

Would it be possible for you to let us know here the URL of the webpage where the issue is visible?

I'm positive that by looking at it directly, we would be able to provide further insight on the issue

Thank you

Stefano

Leer más
Publicado en de Stefano G.
Claudio D.
Claudio D.
Moderator
Usuario del mes IT

@Ciro , for privacy I have hidden the link

do not put projects on public posts!

Leer más
Publicado en de Claudio D.
Ciro S.
Ciro S.
User
Autor

Thanks Claudio.  Are you able to access the link?  Did you see what I described above and is there a fix?

Leer más
Publicado en de Ciro S.
Claudio D.
Claudio D.
Moderator
Usuario del mes IT
Ciro S.
Thanks Claudio.  Are you able to access the link?  Did you see what I described above and is there a fix?

sorry, I don't have much free time lately to devote to the HelpCenter

Leer más
Publicado en de Claudio D.
Incomedia
Stefano G.
Incomedia

Hello Ciro

I can see that you attached the entire website project, but I actually only needed the online URL so that I can check the website pages myself.

Can you let me know the URL of the website or is the entire project the only way to check it at the moment?

I remain available here

Stefano

Leer más
Publicado en de Stefano G.
Ciro S.
Ciro S.
User
Autor

Entire project is the only way to check unfortunately.  I don't have a test site set up for this project (as it's small), and I can't put the project on the production site now as my client is in the midst of a conference.

Leer más
Publicado en de Ciro S.
Ciro S.
Ciro S.
User
Autor

If you open the project and just press "preview" you can see the same thing.

Leer más
Publicado en de Ciro S.
Incomedia
Stefano G.
Incomedia

Hello Ciro

I'm unsure what caused this desync, but I can see that you can fix this by deleting all completely empty rows from your Homepage:

These ones for example.

If you remove all of these from the homepage, the project will receive a nice boost in performance and the page seems to update  again

Can you try this out and see if it works for you?

Thank you

Stefano

Leer más
Publicado en de Stefano G.
Ciro S.
Ciro S.
User
Autor

Thanks!  This worked.

Leer más
Publicado en de Ciro S.