WebSite X5Help Center

 
JC G.
JC G.
User

Update  en

Autor: JC G.
Visitado 237, Followers 1, Compartido 0  

I have had a site made for a long time and it was time to update from version 2323.3.5 to version 2023.3.10, every time I try to open the project it gives an error. ps help me.

Publicado en
3 RESPUESTAS
JC G.
JC G.
User
Autor

this is my problems 

Leer más
Publicado en de JC G.
Esahc ..
Esahc ..
Moderator

JC G

There are other projects there, do they load?

If other projects load you could try selecting your "new project" and have a look to see if there is a redo option under backup

If no projects will load, there may be an issue with the upgrade so I would go to your profile and download the latest version and do a clean install.

For future reference, you should regularly create your own backup (step 5, export project) as an iwzip. This file will reliably allow you to restore any project! Hindsight is a wonderful thing. . . . 

Leer más
Publicado en de Esahc ..
Incomedia
Eric C.
Incomedia

Hello,
have you tried moving the project to a different folder?
It would seem something is preventing the software to access the path where it's located.

Eric

Leer más
Publicado en de Eric C.