Validity of credits that are not activated
Autor: Erik C.
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Hi,
I purchased an 85-credit pack on dec.12th 2023, which is still not activated. I can read on several places that activated credit packs are valid for a year. But what about credit packs that are not activated?
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Hello. I sent a notification about your question to the company employees, expect an answer from them here in the comments.
Hi Erik,
credits that still haven't been activated don't expire: the validity starts from the date they're activated on.
Thanks! Kind regards.
Autor
Hi Elisa,
Perfect. Good to know. Thanks:)