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Erik C.
Erik C.
User

Validity of credits that are not activated  en

Auteur : Erik C.
Visité 79, Followers 1, Partagé 0  

Hi,

I purchased an 85-credit pack on dec.12th 2023, which is still not activated. I can read on several places that activated credit packs are valid for a year. But what about credit packs that are not activated?

Posté le
3 RéPONSES - 1 CORRECT
Aleksej H.
Aleksej H.
Moderator

Hello. I sent a notification about your question to the company employees, expect an answer from them here in the comments.

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Posté le de Aleksej H.
Incomedia
Elisa B.
Incomedia

Hi Erik, 

credits that still haven't been activated don't expire: the validity starts from the date they're activated on. 

Thanks! Kind regards.

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Posté le de Elisa B.
Erik C.
Erik C.
User
Auteur

Hi Elisa,

Perfect. Good to know. Thanks:)

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Posté le de Erik C.

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