Help with ai-generated project 
Autor: Percival R.
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Hi,
I used X5 Pro’s AI-assisted wizard to generate a website. After spending several days correcting and fine-tuning it, I had a professional finished product with which I was satisfied.
When I tried to export the site, I was informed that some images required purchase. I then bought those images, completed regression testing, and then, satisfied with the results, tried to export again. This time I was told that two images still needed to be purchased (see the attached image). I clicked the “Buy” button for those images but received a “Generic Error” message.
Can someone advise how I should proceed to resolve this issue?
Thank you.
PS: I have plenty of credits available. So, I don’t believe this is a credit availability issue.
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Hello Percival,
I am sorry about the issue, could you provide a screenshow showing which images these are, so that I can check their ID and see if I encounter the same error?
Thank you.
Autor
Hi Eric:
Unfortunately, there is no indication of what the premium images are. Instead, I receive the attached error message when I click on the “Buy” button. If you'd like, I can email the actual project file to you.
Thanks.
Autor
FYI, I'm not prevented from exporting the project. I can successfully export the project despite this message.
Autor
How can I attach multiple files at a time? Since I don't know what image is being complained about, I can attach all 22 images if you like.
The images can be packed into a ZIP file.
Incomedia employees will likely only be online here starting Monday during office hours in Italy.
Autor
Here are the images in my DepositPhotos folder. However, not all these images were used in my final project.
Autor
part 1
Autor
part 2
Autor
Please tell me if you received the zip files. There were quite a few of them.
Hello Percival,
unfortunately there were no attachments in your messages, in order to find out what images are causing this I would request a copy of the project.
You can export it in Step 5 - Export, choosing the “Export the project” option to generate an IWZIP file, making sure not to use the options to include backup and preview files so that the size of the file is reduced.
You can then upload the file with SwissTransfer, TransferNow or similar services, and provide a download link to support @ incomedia.eu (without the spaces).
Thank you.
Autor
Hi Eric:
I guess the files were too large to attach using this forum.
So, as you instructed, I uploaded the project file and sent the URL to the support website.
Thank you.
Hello,
you can find the two draft images in Portfolio objects in the pages Living Way Screensaver and RVIC Bible, you can remove them and replace them with other images:
Additionally, it seems that the cause of the error is that those images are no longer available on the image repository DepositPhotos.
Perhaps they were removed between the time the MagicSite generation took place and when the attempt to purchase them occurred, as we were not able to find them even when accessing DepositPhotos outside of WebSite X5.
Autor
Thank you. I will generate new images to replace these.