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Steve B.
Steve B.
User

Problem Updating !  en

Autor: Steve B.
Visitado 1646, Followers 1, Compartido 0  
Tags: updating

Hi, Since installing this software , I have been unable to update it, keeps telling me the email address is incorrect and has not been verified.. I have tried all my email addresses and have also tried re-verifying them with your email link.. I Still have the problem and cannot update.. Can you tell me how to sort this out? Thanks, Steve Current version: 9.0.6.1775

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3 RESPUESTAS - 1 ÚTIL - 1 CORRECTO
Incomedia
Samantha M.
Incomedia

Hi Steve!
I see from your control panel, that you have changed your registration email several times. This could have caused the issue. I have confirmed this address for you now ''*** '' for you therefore please try again and let me know. I wish to inform you that you can download your program from the ''download'' section here on answers if you need it.

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Steve B.
Steve B.
User
Autor

OK, thanks, I just bought version 10.1 so all sorted now.

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Publicado en de Steve B.
Incomedia
Samantha M.
Incomedia

Hi Steve!
Thanks for your answer.

Please remember to mark the answer you prefer as ''correct'' in order to close your post. You can open a new one whenever you want to.
Thanks,

Samantha

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