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Steve B.
Steve B.
User

Problem Updating !  en

Autor: Steve B.
Besucht 1626, Followers 1, Geteilt 0  
Tags:: updating

Hi, Since installing this software , I have been unable to update it, keeps telling me the email address is incorrect and has not been verified.. I have tried all my email addresses and have also tried re-verifying them with your email link.. I Still have the problem and cannot update.. Can you tell me how to sort this out? Thanks, Steve Current version: 9.0.6.1775

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Incomedia
Samantha M.
Incomedia

Hi Steve!
I see from your control panel, that you have changed your registration email several times. This could have caused the issue. I have confirmed this address for you now ''*** '' for you therefore please try again and let me know. I wish to inform you that you can download your program from the ''download'' section here on answers if you need it.

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Steve B.
Steve B.
User
Autor

OK, thanks, I just bought version 10.1 so all sorted now.

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Incomedia
Samantha M.
Incomedia

Hi Steve!
Thanks for your answer.

Please remember to mark the answer you prefer as ''correct'' in order to close your post. You can open a new one whenever you want to.
Thanks,

Samantha

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Gepostet am von Samantha M.