WebSite X5Help Center

 
Jano M.
Jano M.
User

V11 stop working - Config Error message  en

Auteur : Jano M.
Visité 1833, Followers 2, Partagé 0  

I've reported few bugs in v11. They are annoying, but not critical.
But now I have really serious problem! V11 stops running after its crash. When I try to start it, initial window appears, but SW crash - Error during running, reinstall SW (ConfigError). I uninstall SW, clean registers, trashes, restart Win, install v11, register it. But still I can't run program...

Posté le
2 RéPONSES
Jano M.
Jano M.
User
Auteur

In this time I know, why this happend and how to prevent. There is conflict between system fonts in Windows, and fonts added to "WebFonts". This problem occures after I add tahoma to "webfonts" (to be correctly displayed on iOS8 devices).

You must delete all fonts from Windows, which was added to WebFonts" to fix this. Little tricky is delete systeme fonts (in my case tahoma).

This issue have to be fixed by developers, in this time you must be very carefully which font you want to be added.

Lire plus
Posté le de Jano M.
Incomedia
Claudio D.
Incomedia

Hello Jano,

Thank you I informed the developers about it so they can verify it.

Many thanks!

Lire plus
Posté le de Claudio D.