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Raul T.
Raul T.
User

Lost project  en

Auteur : Raul T.
Visité 2081, Followers 2, Partagé 0  

Hi guys,

I lost my project. I tried to import project frim Preferences, but not working. I said in my folder Library that Index file is Empty.

I have my project file, but unseful.

I attached error and my structure site folder.

Where's the problem?

Raul

Posté le
5 RéPONSES
Incomedia
Claudio D.
Incomedia

Hello Raul,

Go to the project folder which can be found by opening the preferences of the program and there search for the folder with the name of the project you cannot open. Inside this folder you will find another folder called library. Open it and then delete the index.xml file and rename the backup.xml file to index.xml and then try again to open the project.

Many thanks!

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Posté le de Claudio D.
Raul T.
Raul T.
User
Auteur

Hi Claudio,

The backup.xml file is the same empty.

Tanks, Raul.

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Posté le de Raul T.
Incomedia
Claudio D.
Incomedia

Hello Raul,

If also the backup.xml file is empty unfortunately there is no way to recover it. Do you have another backup copy of the project as IWZIP file or a previous copy of it if it comes from a previous version?

Many thanks!

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Posté le de Claudio D.
Raul T.
Raul T.
User
Auteur

No, I don't have, but why did it happen? It is no possible...

Raul.

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Posté le de Raul T.
Incomedia
Claudio D.
Incomedia

Hello Raul,

Did the computer got blocked or you got any error message on your pc?

Only a computer problem could have overwritten this file. It can be everyithing like the computer was shutdown without closing the project, or it got blocked.

Many thanks!

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Posté le de Claudio D.