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Jan H. Van Den Brink
Jan H. Van Den Brink
User

Login to admin problem  en

Auteur : Jan H. Van Den Brink
Visité 2046, Followers 2, Partagé 0  

When I go to the admin section of the website, I get a login screen. I have made myself a new user and uploaded it. When I login it takes a few seconds "loadin" and comes back to the login screen again, this time with my login allready filled in. What do I do wrong

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6 RéPONSES - 1 CORRECT
Paul M.
Paul M.
Moderator

Hello Jan,

When you visit the admin section of your website you must log in using a username and password with administrative privileges, as defined in Step 4 Advanced Settings > Access Management (please see the screenshot below)

Ordinary user credentials will not be accepted...  as per this extract from the help file:

"Users in the Administrators group, created in the Access Management section of Step 4 - Advanced Settings can access it."  -  http://help.websitex5.com/en/v11/evo/index.html?pannello_controllo.htm

Kind regards,

Paul

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Posté le de Paul M.
Paul M.
Paul M.
Moderator

Screenshot: admin log in details

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Jan H. Van Den Brink
Jan H. Van Den Brink
User
Auteur

That worked for entering the folder, but I can still not see a configurationscreen.

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Paul M.
Paul M.
Moderator

Hello Jan,

Please post a screenshot of what you see when you enter your admin credentials.

Many thanks,

Paul

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Jan H. Van Den Brink
Jan H. Van Den Brink
User
Auteur

This is it, I can not change something in the guestbook, as I think the fields name and emailadress are to small and I don't want the internet link there.

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Paul M.
Paul M.
Moderator

Hello again Jan,

Your screenshot shows that your online control panel is working as it should.

Unfortunately there is no means (at the present moment) to format the appearance of the guestbook...  please see this thread for further details:

https://helpcenter.websitex5.com/post/109659

If you wish you can open an 'Idea' post here on answers.websitex5.com, to ask the developers to take this into consideration for future releases.

Best wishes,

Paul

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