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Noel S.
Noel S.
User

Error message when I try to open website x5 evolution on windows 10  en

Auteur : Noel S.
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I am getting an error message as follows when I try to run website x5 evolution 10 on my pc which  has Windows 10 upgrade:

Error Message – running Website x5 Evolution 10 v.10.1.12.57
9/30/2015 1:26:44 PM [EXCEPTION] Item has already been added. Key in dictionary: \'Ideal Sans\' Key being added: \'Ideal Sans\' mscorlib at System.Collections.Hashtable.Insert(Object key, Object nvalue, Boolean add) at System.Collections.Hashtable.Add(Object key, Object value) at WebsiteX5.BL.FontsLibrary..ctor() at WebsiteX5.BL.BLManager.fontLoader() at System.Threading.ThreadHelper.ThreadStart_Context(Object state) at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx) at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx) at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state) at System.Threading.ThreadHelper.ThreadStart()

Please help

Noel

Posté le
1 RéPONSES - 1 CORRECT
Paul M.
Paul M.
Moderator

Hello Noel,

The error message indicates that there is a font installed on your system called 'Ideal Sans' which is corrupt.

Please try to uninstall/remove this font from your computer and then attempt to open WebSite X5 again.

Kind regards,

Paul

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Posté le de Paul M.