Purchase not working in Professional 12 
Auteur : Laszlo M.
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Hello,
I've upgraded to Professional 12 and there's an error with the purchase function. When I click on the button, nothing happens. (Last phase, submitting purchase maybe? my program is not in english, so i just guess it is its name)
What's weird is that it doesn't work only on one website. On another one I made, it works just fine. So I changed back to Pro 11, and it works for both.
I guess it's about the program then.
Any ideas?
Thank you in advance
Posté le
Hi Laszlo.
I kindly ask you to take a screenshot of the position where the error occurs and post it here so that we can better analyze your problem.
Let me know
Auteur
Step 3, buy now. I circled it on the image I attached.
Hi Laszlo.
Do you have this website uploaded so that we can try it personally?
If not, please upload it to some free webhosting and let me know the URL.
Let me know
Auteur
http://proba.rovidaru-meteraru.hu
Thank you in advance
Laszlo
Hi Laszlo.
I couldn't find during the whole process, where to select the payment method, which is supposed to happen before confirming the order.
Did you check that already?
Let me know
Auteur
Hello!
http://proba.rovidaru-meteraru.hu/cart/index.html#step3
add tocartin anyproduct, no matterwhichmode of transportyou choose
do notcontinueworkingon the"Buy now" button
thanks
Laszlo
Auteur
I did an example purchase with pictures to show you clearly where the problem is. To get to the problem phase (part 3 of the buying process - checking information), please follow each step . And as I said, it worked fine in Pro 11. The current version of the website was upgraded from the Pro 11 version (not made separately just in Pro 12), so maybe there is a problem in the project upgrading process, but that is just a guess. It is up to you now.
Hi Laszlo.
What I cannot see, is where you are deciding how the user is going to pay.
By credit card, PayPal and such. Only the delivery option.
Could you please check that you properly added payment methods to your ecommerce and eventually send a screenshot of the settings?
Let me know
Auteur
Hi Stefano,
I used the same setting in Pro 11 (where delivery and payment method are chosen together, what you saw, since here there is no point in having a different section where payment is shown, as it's free here to pay by cash for example), and it worked just fine. Anyway, I changed it for you, I even attach a picture of it, you can try it, but it's still not working.
Hi Laszlo.
I need you to send me the project in order to test it personally.
You can send us an email with the project file (the file with .IWZIP extension) as attachment to file@answers.websitex5.com using as Subject “Post 129579 per Stefano G.”
If your project size is more than 10 megabytes, you can use online services like www.wetransfer.com to send us your project.
To export the project you want to send us, please use the function “Export the Project” in Step 5 and save it in C://.
Auteur
Hi Stefano,
I sent it via wetransfer.com. (from the email ***)
Let me know if you got it and everything is okay.
Auteur
Hi Stefano, I tried if the website was working and I saw it was working. I was expecting some kind of feedback from your part. So if I'm right it is fine and working now and everything is okay, or you still have to work on it?
Hi laszlo.
If the project is working, we will consider the problem solved.
Thank you for your feedback.
Please continue here should the problem not really be solved.