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Raymond M.
Raymond M.
User

Can't embed video, websitex5 12 crashes  en

Auteur : Raymond M.
Visité 2648, Followers 1, Partagé 0  

Hi,

I've been trying to embed a youtube video but keep getting an error message as soon as I click 'ok' after pasting the video link in the correct field (see attached photo)

I then have to close and restart website x5, and when I go to the page I just embedded the video on, the video is still there, in preview mode I even get the black box but the video doesn't play. As soon as I click onto the embedded video in editing mode, the software crashes again.

I can however get the video embedded and playing by just pasting the code into a plain html box, this is far from ideal but at least the video works.

I can only add one photo so I will add a photo of the error message in my next post.

Thanks for any help!

Posté le
2 RéPONSES - 1 CORRECT
Raymond M.
Raymond M.
User
Auteur

Here is a pic of the actual error message.

I have also tried with several videos, and like I said, the code works when pasted into a plain html box.

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Posté le de Raymond M.
Paul M.
Paul M.
Moderator

Hello Raymond,

The URL entered in the Video Object in screenshot 1 is invalid:

https://www.youtube.com/watch?v=iframe

If you try to visit this link in your browser you will see what I mean.

Please set the URL in the Video Object to a valid URL and test again.

If having done so the issue persists, then can you please copy and paste here the full text contained on the 'Details' tab of the error message?  (Your second screenshot shows the 'General' tab only).

Many thanks,

Paul

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Posté le de Paul M.