Site displaying incorrectly in customer accounting package. 
Auteur : Neil C.
Visité 1852,
Followers 1,
Partagé 0
Hi,
A customer uses a accounts package called INTACT which displays their website as a homepage within the software. However, the hompe page is not displaying correctly and I cant figure out why. Previous version of the site were fine.
The site is http://aessupplies.ie/index.html
I've attached a screen shot of how it's displaying withing the accounts software.
Any help ?
Cheers,
Neil
Posté le
Neil, were the previous versions of the website responsive?
Were the working versions also created in WX5 Pro12?
Have you added any 3rd party code to your page for any reason?
With INTACT do other (responsive and desktop) websites display properly?
Auteur
Hi Esach,
Thanks for the reply.
The previous version was not responsive and was created with WX5 v10.
No 3rd party code.
Just tried a competitiors website (which is responsive) in Inact and it displays correctly.
Below is the code from the previous site which did diaplay correctly.
Cheers
<!DOCTYPE html><!-- HTML5 -->
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<title>AES Supplies Ireland Ltd - Alternator, Starter Motor, Regulator, Rectifier, Pulley - AES Supplies Ireland Ltd</title>
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<meta name="keywords" content="Starter motors dublin, starter motor dublin , Alternators dublin,alternator dublin, starter motor and alternator ireland, Hella, Bosch, Durite, Osram, Neolux, Flosser, Cable, Mobiletron, Wipers, LED lighting, bulbs, clutch pulley, Mobiletron, Dasteri ,marelli, lucas , bosch, car battery, iskra, valeo, hitachi, mitsubishi, mobiletron, accessories, altenator, starter motor, regulator, rectifier, electrics, clutch pulley, overrunning pulley, led lighting, led lamp, led beacon, led spotlamp, woodauto, durite, zen drive, zen pulley, denso, reverse camera,ika, pinion, bearings, bush,bendix, voltage dropper, inverter, sine wave inverter, horn , back up alarm, circut tester, relay, brush, bushing, solenoid, gloves, wiper blades, hella,motor,flasher,multimeter,soldering iron, battery charger,battery tester, discharge, hydrometer, anti-freeze, combination lamps,marker lamps,work lamp,push button switch, toggle switch, fuses, gagues,retractable cable. " />
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<p style="text-align: left; padding-left: 15px;"><span class="ff1 cf0 fs24">Welcome to</span><span class="fs32 ff1 cf0"> </span><span class="fs24 ff1 cf0">AES Supplies Ireland Limited</span><span class="fs32 ff1 cf0"><br /></span></p><p style="text-align: justify; padding-left: 15px;"><span class="ff1 cf0 fs18"><br />AES Supplies Ireland Limited are a long established business<br />specialising in alternators and starter motors and providing <br />auto electrical components and accessories at competitive prices. <br /></span></p><p style="text-align: justify; padding-left: 30px;"><span class="ff1 cf0 fs18"><br /></span></p><p style="text-align: justify; padding-left: 15px;"><span class="ff1 cf0 fs18">Our stocks include a wide range of starter motors, alternators and <br />pulleys as well as a comprehensive selection of auto electrical parts<br />and accessories.</span><span class="ff0 fs20"><br /></span></p>
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<p style="text-align: left;"><span class="ff1 cf0 fs24">We stock thousands of products including:</span><span class="fs18 ff1 cf0"><br /><br />ALTERNATORS, BRUSHES, BRUSH BOXES, CLUTCH PULLEYS, RECTIFIERS, REGULATORS, ROTORS, SLIP RINGS, STATORS,<br /><br />STARTER MOTORS, ARMATURES, BALL BEARINGS, BUSHES, FIELD COILS, PINIONS, SOLENOIDS,<br /><br />CABLE, THIN WALL CABLE, CABLE TIES,CONNECTORS, ELECTRICAL SUZIES, HEAT SHRINK BUTTS, TERMINALS AND CABLE ACCESSORIES,<br /><br />LIGHTING, FLASHING BEACONS, INSPECTION LAMPS, LED SIDE MARKER LAMPS, LED WARNING LIGHTS, WORK LAMPS,<br /><br />BULBS, BATTERIES, BLADE FUSE HOLDERS, FLASHERS, HORNS, IGNITION SWITCHES, POWER CONNECTORS, RELAYS, <br /><br />REVERSE BUZZERS, REVERSING CAMERAS, SWITCHES, WIPER BLADES, WIPER MOTORS, JUMP START,<br /><br />BONDED WINDSCREEN SEALANT, FUEL TREATMENT, LATEX GLOVES, Q10, Q20</span><span class="cf1 fs18 ff1"><br /></span></p>
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Neil, sadly the source code is of little value to me (I am no expert, just a user).
If you turn off responsive on the updated site does the home page display correctly?
Auteur
It did have some effect, still not 100% but getting there.
Images are partially displaying although out of position, and the menu is still not visible.
thanks.
Neil, it could be that whatever "engine" is driving the web page display inside INTACT is not capable of displaying modern websites (you could check by looking at one of my sites eg http://gippslandsinkers.com.au) .
Can you set the default browser in INTACT, perhaps to Firefox or Chrome??