WebSite X5Help Center

 
Mark Nicholas
Mark Nicholas
User

Form is occassionally blank despite mandatory fields  en

Auteur : Mark Nicholas
Visité 2139, Followers 1, Partagé 0  

I sometimes (occasionally) receive blank or incomplete email forms despite the fact that most of the fields in the form are compulsory.I have tested the form in a "live" environment and it never allows me to send unless the compulsory fields have been completed. How then do I sometimes receive blank or incomplete forms? Website is www.sellmycar2day.co.za

Posté le
2 RéPONSES - 1 UTILES - 1 CORRECT
Esahc ..
Esahc ..
Moderator

Hi Mark

I just sent an effectively blank email to you by pressing the space bar for most fields.

You could reduce the number of false form submits by setting compulsory email address, cell (I asume this is a phone number, so set as phone/fax number) and captcha, re-captcha, or do what I do and set a check question.

I suspect most of your problems are robot enquiries triggering the email form.

You must include some form of "human" check.  This is one of my feedback/contact forms.

http://esahc.com/contact.html

Lire plus
Posté le de Esahc ..
Mark Nicholas
Mark Nicholas
User
Auteur

Thanks for that Gordon, I'll implement your suggestions.

Cheers

Mark

Lire plus
Posté le de Mark Nicholas