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Joe G.
Joe G.
User

I received an update notice - WebSite X5 - v13.1.0.5. I installed prior updates w/no issues. This one is a problem  en

Auteur : Joe G.
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I received an update notice - WebSite X5 - v13.1.0.5. I installed prior updates w/no issues. This one does not install and brings me to the last pop up box with a triangle in it as you can see in screen shot 4.  I tried everything possible from restarting program, reboot pc and disabled Norton Security AntiVirus, which I will try again.  This has nothing to do with any published website URL and has to do with the main program start up screen/window with a new update message that just won't install. I checked through all of the help messages as recommended and didn't find anything related to my problem.  I HOPE THERE IS A SOLUTION FOR THIS PROBLEM THAT I AM HAVING TO INSTALL THE UPDATE...

THANK YOU, Joe Garofalo, ***

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2 RéPONSES - 2 UTILE - 1 CORRECT
Incomedia
Samantha M.
Incomedia

Good morning Joe,

thank you for contacting us.
Could you please kindly try again now and let me know if you manage to install correctly?

Thank you for your time and patience and please excuse us for any inconvenience caused. 

Wishing you a lovely day,
Samantha

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Posté le de Samantha M.