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John S.
John S.
User

I receive this message when opening the App:- there is an error in xml document (28421, 52)  en

Auteur : John S.
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When I tried to begin work on WebsiteX5 evolution 14 I receive this message and cannot proceed:-  there is an error in xml document (28421, 52).

#What can I do PLEASE?

Posté le
2 RéPONSES - 1 CORRECT
Incomedia
Elisa B.
Incomedia

Hello John,

thank you for your message.

First of all please read these hints about how to restore a backup: http://help.websitex5.com/en/v14/pro/backup_ht.htm
or try to import the project using a valid previously created iwzip file.

In case of difficulties you should please send me all project files, so I can check if it is possible to recover it. Go to the project folder, which is usually under C:\Users\yourusername\Documents\Incomedia\WebSite X5 v14 - Evolution (yourusername refers to your Windows account) and create a zipped file of the whole project folder, then upload it online using this service: https://wetransfer.com/ . Finally, select the link generation and write it here, so I can download the file.

I'm looking forward your reply, thanks.

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Posté le de Elisa B.
John S.
John S.
User
Auteur

Thanks very much.

Working great again.

Keep up the good work!

John

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Posté le de John S.