WebSite X5Help Center

 
Tristram B.
Tristram B.
User

FIX NEEDED: "UNABLE TO START THE DEFAULT INTERNET BROWSER"  en

Auteur : Tristram B.
Visité 1431, Followers 1, Partagé 0  

Hello,

When I open my version of X5 Evo 16.2.1, I see a page showing me:

  • Current Credit purchase Packages
  • Objects - Free and Paid for
  • Gallery
  • Full Templates

When I click through the Objects there is an object I can't get to load / open. I keep getting an error message when trying to load the webpage behind this FREE Object. See the photo I've uploaded below... The arrows show the Object and the Error Message.

Can someone please fix this problem, all other Links to Object Purchase Pages open without any issue.

Posté le
5 RéPONSES
Tristram B.
Tristram B.
User
Auteur

Selected the wrong option to upload the image in my initial post... take 2, see photo below: 

Lire plus
Posté le de Tristram B.
Incomedia
Elisa B.
Incomedia

Hi!

Thank you for reporting this. In this particular case you get this warning message because the Object you are clicking does not have a live preview. 

If you are interested in downloading it, please find it on the Marketplace.

Thank you again! Kind regards.

Lire plus
Posté le de Elisa B.
Tristram B.
Tristram B.
User
Auteur

Shouldn't the link take me to the marketplace?

Lire plus
Posté le de Tristram B.
Incomedia
Elisa B.
Incomedia

Hi!

I can indeed report this suggestion, thanks!

Please let me know if I can do anything else for you. Have a lovely day.

Lire plus
Posté le de Elisa B.