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LeKendra M.
LeKendra M.
User

Problem uploading  en

Auteur : LeKendra M.
Visité 448, Followers 1, Partagé 0  

While uploading site using Filezilla got an error will trying to access start page index.php.  The Error says this.  

PHP Fatal error: require_once () Failed opening required 'res/engine.php'(include_path=..') in index on line 1.

Posté le
3 RéPONSES
Esahc ..
Esahc ..
Moderator

LeKendra

This sounds like the error is occuring when accessing the website. If this is the case please upload your website again, but upload all (overwrite) do not upload only new and changed.

I assume you are first exporting the website to disk in it's own folder, if you are uploading from the upload folder inside your project then filezilla will be uploading the wrong files and the website will not work.

If you export to disk, you can browse to that folder and double click on index and the website should run locally.

As a side note, please be aware that if using filezilla instead of the built in FTP then a backup will not be automatically created. Please use step 5 export export project to create an iwzip file (this can optionally be saved in the folder you saved the website to and will upload to your host providing a bullet proof backup).

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Posté le de Esahc ..
LeKendra M.
LeKendra M.
User
Auteur

i did all the steps to upload the site but i still have the same problem index page will not show.  What can I do.  Any suggestion whould be helpful.  Thanks.

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Posté le de LeKendra M.
Incomedia
Stefano G.
Incomedia

Hi LeKendra

From the error reported, the issue seems connected to the hosting's configuration. 

I need to get technical about this issue, but feel free to report this information to your hosting's support so that they might assist you properly:

Based on the error posted, it seems to be that the include_path is referring to the path (include_path='/htdocs/includes.php') while the PHP files are included in some other folder.

You need to update the include_path variable to point to the correct location. You can find this in the php.ini file.

Please verify this with them and let me know the result here

Thank you

Stefano

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Posté le de Stefano G.