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Esahc ..
Esahc ..
Moderator

V2019.1 The license key you entered cannot be used to install this version  en

Auteur : Esahc ..
Visité 2050, Followers 1, Partagé 0  

I just attempted to install "update" to WX5 v2019.1 and was informed my license key (as shown in my profile) cannot be used.

Is this a major problem or just a temporary glitch?

Posté le
5 RéPONSES - 1 UTILES - 1 CORRECT
Andrzej K.
Andrzej K.
User

My Website 2019.1 works and there were no problem with activation (but I install from the beginning, not by the update). BUT "ups they did it again" - new version overwrote version 17 so there will be problems with stability and errors and projects in newer version do not to open in the old version.

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Posté le de Andrzej K.
JiPeR 48
JiPeR 48
Moderator

@Andrzej K... Hello,

Please open a New Post with your observations. 

I think that the concern will come for many users ... and it's better that we have a specific page.
Thank you for your understanding.

J.P.

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Posté le de JiPeR 48
Esahc ..
Esahc ..
Moderator
Auteur

Sadly, even after uninstalling so called v17 - v2019 failed update and all relevant folders in appdata then downloading v2019.1.4 as a full install, the program refuses to activate.

I shall persist looking for solutions.

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Posté le de Esahc ..
Incomedia
Stefano G.
Incomedia

Hello everyone.

We encountered an issue that could prevent certain installations to be completed successfully, and I would like to ask you to now try this again.

Let me know if by any chance you're able to install the update the standard way now

Thank you

Stefano

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Posté le de Stefano G.
Esahc ..
Esahc ..
Moderator
Auteur

Thank you - v2019 now installed and activated.

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Posté le de Esahc ..