WebSite X5Help Center

 
Anita B.
Anita B.
User

Unble to view text within the content  en

Auteur : Anita B.
Visité 244, Followers 1, Partagé 0  

I am trying to edit some text but when I open the text there is nothing there to be able to edit.  The strange thing is when you click on the text box you can see a preview of the text but once you open it you cannot see it.

Also when I preview a website now all I get is a blank page.

Please help as I need to update a website.

Thanks.

Posté le
3 RéPONSES - 1 CORRECT
Anita B.
Anita B.
User
Auteur

I also wanted to add that with not being able to preview the website I have checked my anti-virus and have included the exception so not sure why it isn't working.

Lire plus
Posté le de Anita B.
Esahc ..
Esahc ..
Moderator

Anita, is it possible the text is white??

Click the dark background button to check.

As for anti-virus potentially blocking WX5 I find the best way to check is to right click and turn off shields (avast), disable, etc until next boot.

Can we assume this came from v17 (and worked fine) and has just been converted to v2019??

(if necessary you can now go to your profile, select download and get v17 so that v17 can be installed alongside v2019)

Lire plus
Posté le de Esahc ..
Anita B.
Anita B.
User
Auteur

Something strange as now when I opened WebX5 it is working properly both the preview and the text.  The text was black so it wasn't hidden that way.  Maybe a fix on WebX5 end or a weird PC issue?

Lire plus
Posté le de Anita B.