WebSite X5Help Center

 
William J.
William J.
User

Are we being left behind?  en

Auteur : William J.
Visité 1309, Followers 1, Partagé 0  

I have chosen to stay with ver 16.3.1 since im not really sold on the update protection scheme. Now when I check out the new templates it informed me that I could not use it since it was created with a newer version of X5??  

Is this a mistake or is this the way Incomedia intends to go forward with X5?

Posté le
6 RéPONSES
Andre E
Andre E
Moderator

16.3.1 is the latest version, all version for v16 should work, but templates for later versions might not work.

So I am not sure what template this is about, if it is for v16 you should be able to use it.

Lire plus
Posté le de Andre E
Incomedia
Elisa B.
Incomedia

Hi William,

thank you for getting in touch. 

Which Template are you referring to? Does this happen with all Marketplace templates?

Thanks! Kind regards.

Lire plus
Posté le de Elisa B.
William J.
William J.
User
Auteur

Hi Elisa, 

no not with all templates but quite a few. 

Lire plus
Posté le de William J.
Incomedia
Elisa B.
Incomedia

Hi William, 

could you make some examples, so we can verify? Also, can you please post a screenshot of the message you get?

Thanks! Kind regards.

Lire plus
Posté le de Elisa B.
William J.
William J.
User
Auteur

Hi Elisa, it would appear that most of the first page of templates are not compatable??

Lire plus
Posté le de William J.
Incomedia
Elisa B.
Incomedia

Hi William, 

please consider that these templates have been created with an higher version, namely version 17. Because the templates are full projects, just like in the case of your own projects, it is not possible to import an iwzip into an older version.

I hope having clarified your doubts. Kind regards.

Lire plus
Posté le de Elisa B.