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Yiannakis P.
Yiannakis P.
User

Not receiving email when new order is placed  en

Auteur : Yiannakis P.
Visité 208, Followers 1, Partagé 0  

I have Version 2019.1 Pro. I don't receive email by orders on my website.

Posté le
1 RéPONSES
Paul M.
Paul M.
Moderator
Meilleur utilisateur du mois EN

Hello Yiannakis,

WebSite X5 Pro includes a built-in online control panel which can help you diagnose the cause of such a problem:

https://help.websitex5.com/en/v2019.1/pro/index.html?imp_pannello_controllo.htm

https://help.websitex5.com/en/v2019.1/pro/index.html?pannello_controllo.htm

Please follow the instructions in the links above, and run the email tests in the Website Test Section of the control panel.

You can of course revert to us once you have done so, should you need further help and assistance.

Kind regards,

Paul

https://webx5.pro

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