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Derek K.
Derek K.
User

Analytics: Cannot connect to database  en

Auteur : Derek K.
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Can someone from Incomedia please explain why I cannot access my control panel and I am getting this message Analytics: Cannot connect to database

I enter my email and password and then I get a white screen with the cannot access data base message

All my other site that I have I do not seem to be having any issues

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Paul M.
Paul M.
Moderator

Duplicate thread.  Please open only one thread per topic and continue on the original:

https://helpcenter.websitex5.com/fr/post/215003

I have replied to your query there.  I've also sent a request for an official reply from Incomedia on your behalf.

Please note that responses from Incomedia can take between 24 - 48 hours.

Many thanks!

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Posté le de Paul M.