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Anthony M.
Anthony M.
User

Accidently over wrote my template “ Crafty Gal Corner “ with something else. How can I re down load it . I can see  en

Auteur : Anthony M.
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How Do I re download a template I purchased.   I can see how to do it. I accidently over wrote my template “ Crafty Gal Corner “ with something else

  Anthony 

Posté le
8 RéPONSES - 1 UTILES
Anthony M.
Anthony M.
User
Auteur

Sorry " I mean I can not see how to do it " 

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Posté le de Anthony M.
Andrzej K.
Andrzej K.
User

It should be in template list after opening a new project. If not check in licenced ones.

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Posté le de Andrzej K.
Esahc ..
Esahc ..
Moderator

Anthony, v13 is very old.

I loaded my copy and checked available templates, but could not find any named Crafty Gal Corner I am sorry, did you get it from Incomedia or perhaps a 3rd party? Or perhaps you got the template in an earlier version of WX5 and upgraded to v13?

The easiest solution would be . . . .

If you have ever gone to step5 export project and created an iwzip of your project you could simply import it (this will not overwrite your existing project) and then export the template

https://guide.websitex5.com/en/support/solutions/articles/44001452473

Please advise

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Posté le de Esahc ..
Esahc ..
Esahc ..
Moderator

Anthony, I have hidden your reply in case the license key is in it.

Have I misunderstood perhaps? Are you talking about a project you created which is now lost, or are we talking about a template you purchased, if so, when did you make the purchase and were you using v13??

Every template is yours forever, if you can locate it you can download it again without further charge.

Was Crafty Gal Corner the name of a template or the name you gave your project?

If you have lost your project then the answer is no, you cannot directly recreate it from files on the server. If in the past you created an iwzip file (step 5 export project) you could import this to recreate the project. If the project still exists, there is a possibility you could retrieve an earlier version by accessing the backup folder.

I apologise for my confusion

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Posté le de Esahc ..
Incomedia
Elisa B.
Incomedia

Hi Anthony, 

thank you for getting in touch. 

I see you have purchased the Graphic Template for Crafty Gal Corner. You can find it on Step 2 - Template >Default Template, in the Licensed section. 

Please let me know if I can be of further help. Kind regards.

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Posté le de Elisa B.
Esahc ..
Esahc ..
Moderator

so. . . .  not v13?

Can the registration details be updated so we can give better advise?

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Posté le de Esahc ..
Anthony M.
Anthony M.
User
Auteur

Thank you guys for all your help :--))  I downloaded a free template and most of the work was done. 

One LAST problem ( I hope )   I lost the template for one of the pages .   http://www.penandbowl.net/bowls-gallery.html

  ALL the other pages have the template showing !!!    What did I do wrong and how do I put it back ??

Any help is always appreciated 

  Tony 

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Posté le de Anthony M.