WebSite X5Help Center

 
Cheeky Man
Cheeky Man
User

Preset Error - X5 V9 Closed Down Again!!!  en

Auteur : Cheeky Man
Visité 2297, Followers 1, Partagé 12  
Mots-clés :: cell,preset,style

Sealed

Started to remove a Custom Preset in Cell Style and got an error to which my X5 V9 closed down losing all my work AGAIN!!!!!!

Mad now...... See attachment!!

Posté le
5 RéPONSES
Incomedia
Riccardo P.
Incomedia

Hi Frank,

are you using the version9.0.6.1775? Try to update the version and retry to remove a Custom Preset.

Let meknow if youstill appears.

Lire plus
Posté le de Riccardo P.
Cheeky Man
Cheeky Man
User
Auteur

Wink

Yes using latest version Ric....... The Preset I made is now out of the library!

It was a modification of a V9 Preset....

www.frankscybercafe.com

Lire plus
Posté le de Cheeky Man
Incomedia
Riccardo P.
Incomedia

Hi Frank,

we have not receivedyour crashreports, please send us the crash report with that mask error.

Or if you can't send us your project.

Lire plus
Posté le de Riccardo P.
Cheeky Man
Cheeky Man
User
Auteur

Wink

Riccardo I have "Filled in and Sent" every crash I've had with V9!

So you are informing me this doesn't work either?

Sorry I cannot part with my own projects as it's sensitive material only to me but I can guarantee there is nothing going into the project that shouldn't be there at the moment. You'll just have to wait for others I suppose...... If I get another I'll post again!

Lire plus
Posté le de Cheeky Man
Incomedia
Riccardo P.
Incomedia

Hi Frank,
will checkit,

try to delete the Custom Preset with a new project, and resend us the error.

Lire plus
Posté le de Riccardo P.