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Ruth S.
Ruth S.
User

Error on Upload: Unable to connect to Server. Generic Error: (Can't open that file: Disk Quota Exceeded (553).)  en

Auteur : Ruth S.
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Hi,

I'm getting an error on upload:

Error on Upload: Unable to connect to Server. Generic Error: (Can't open that file: Disk Quota Exceeded (553).)

It's only happened after I upgraded from V.12 to Evo last week, I've not had this issue in many years before on V.12 and i've only added one or two images since my previous upload. Any ideas?

Thanks in advance!

Posté le
2 RéPONSES
Paul M.
Paul M.
Moderator

Hello Ruth,

This is actually a server side issue as opposed to anything to do with WebSite X5.

Your hosting provider has set a limitation on your use of server resources (it may be disk space, but it could also be something else) and you appear to have exceeded that limit.

This is something which can be resolved by discussion with your webhost.

Kind regards,

Paul

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Posté le de Paul M.
Ruth S.
Ruth S.
User
Auteur

Hi Paul,

That's great, thanks for your help

Ruth

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Posté le de Ruth S.