WebSite X5Help Center

 
Andrius P.
Andrius P.
User

Shopping chart warning and payment  en

Auteur : Andrius P.
Visité 1496, Followers 2, Partagé 0  

Hi guys, after the test my shopping basket I see, if I didn't pay, I still receiving orders to my email, and website counting -1 product, even if I close the PayPal window. So still didn't get money and website counting as sells one product?

Posté le
4 RéPONSES
Aleksej H.
Aleksej H.
Moderator

Hello.Try these settings:

Lire plus
Posté le de Aleksej H.
Andrius P.
Andrius P.
User
Auteur

Hello, it already on, but if i don't pay still counting down 1 product.

Lire plus
Posté le de Andrius P.
Andrius P.
Andrius P.
User
Auteur

A description is not appearing correctly on PayPal invoice just the order number is very confusing people 

Lire plus
Posté le de Andrius P.
Incomedia
Stefano G.
Incomedia

Hello Andrius

In order to have the quantity updated only when the product is sent, check this box here and it should work:

About the other matter, I must confirm that it is currently working as expected.

The PayPal receipt will display only the general information about the order. However, the customer will also receive an email from the website itself with all the information about what has been purchases, thus allowing him to have some sort of summary of it. Just not from PayPal but from the website

I hope I was helpful

Stefano

Lire plus
Posté le de Stefano G.