idem, and i'm not very happy of this, it's stink!!

I am having the same problem, I tried the "manual activation" suggested in another post, and it messed up the whole program, now it gives me an "error occur while running the program. Please reinstall the progran." and I have reinstalled it twice to no avail. This is crazy!!!!

I am having the same problem, I tried the "manual activation" suggested in another post, and it messed up the whole program, now it gives me an "error occur while running the program. Please reinstall the progran." and I have reinstalled it twice to no avail. This is crazy!!!!

Dear Edwin, Jorge, Norguet,

I'm very sorry for the inconvenience.
Our server is a bit slow but it is now working, therefore please try again now to install your program.

If you still aren't able to, please proceed with the manual activation and I will help you.
In order to do this, please preoceed as follows:

• Start the program's registration process
• Add all your data as you did before
• Press the CTRL button on your keyboard and the next command in the program window with your mouse.
• in the right corner above you will see a file which needs to be saved. This file contains all information about manual unlocking and it contains the computer code, too.
• please save this file and forward this file in a zip folder to me

We will give you your new unlock code as soon as possible.
Thank you!

alleluiah !!! it works, at least !!

so, samatha, i've a question :

i've built, with a friend's software, my website. his version is v9 1699, and now (after i bought my own version) i tried to load the parts of my website i save on my computer and the software doesn't want to do this because it was built with an ulterior version !!!

i tought that when i buy a version on your site it's the latest !! but it seems not ? why ? and how i can do it?

thanks

Thanks Samantha, i already obtained an unlock code via the link given after hitting the instructions button at manual validation. I still wonder why this validation process comes back on my screen sometimes. 1 time validation should be enough i guess.

@Edwin: You are welcome!
It shouldn't come back! I have now confirmed your account once more, please let me know if it happens again!

Thank you!

@ Norguet: Great! Glad the issue is solved! Well actually, also your friend has not got his version up to date! The latest version of the software is 9.06.1775 and you can update your version any time by downloading the last version form the ''download'' section on the top right corner of this page or by selecting the option ''Check for updates at program startup'' in the ''preferences'' section Step 0.
Please update both your programs then export the project and import it into your new program and you won't have problems anymore!