Website X5 Generic error when pressing Buy Now 
Auteur : David M.
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Hi,
I am getting a generic error when clicking buy now on my cart. I have spent two days trying to resolve this issue from other listings on this forum. I have been in contact with my Hosting company about 8 times for help and have even gone back to an earlier version to try and resolve the issue.
The normal email from forms etc seem to be working with now issue and I have even tried adding a second payment method to see is this resolves the issue. My hosting company informs me I can't turn off the PHP error warnings as I am on a shared server so this is not an option for me
Thanks
David
Posté le
Hello David
I've tested your website but, if I am not wrong, the payment system which gives you issues is currently not present and for this reason, I can't attempt a payment
I've performed an order with the basic PayPal implementation you have and it seems to have worked alright
Can you please let me know whether the issue was solved already or if you can enable the payment system that gives you trouble again for me to test?
Keep me posted
Thank you
Stefano
Auteur
Hi Stefano,
After reading for hours on here I got my hosting provider to move me from a windows server to a lynex server so I could update to php 8.0. I still crash oout using the recommended paypal but have managed to get the old version to work for me.
My major issue is now is I get this error on the error log when trying to send a message or order from the website.
[Tue Apr 20 08:01:03.622902 2021] [fcgid:warn] [pid 116009] [client 31.124.145.178:40075] mod_fcgid: stderr: PHP Warning: Undefined array key "order" in /home/storage/130/3441130/user/htdocs/res/x5engine.php on line 2449, referer: https://www.poersmart.co.uk/cart/index.html
[Tue Apr 20 08:01:03.622933 2021] [fcgid:warn] [pid 116009] [client 31.124.145.178:40075] mod_fcgid: stderr: PHP Warning: Undefined array key "settings" in /home/storage/130/3441130/user/htdocs/res/x5engine.php on line 2450, referer: https://www.poersmart.co.uk/cart/index.html
[Tue Apr 20 08:01:03.622937 2021] [fcgid:warn] [pid 116009] [client 31.124.145.178:40075] mod_fcgid: stderr: PHP Warning: Undefined array key "order" in /home/storage/130/3441130/user/htdocs/res/x5engine.php on line 2449, referer: https://www.poersmart.co.uk/cart/index.html
[Tue Apr 20 08:01:03.622940 2021] [fcgid:warn] [pid 116009] [client 31.124.145.178:40075] mod_fcgid: stderr: PHP Warning: Undefined array key "settings" in /home/storage/130/3441130/user/htdocs/res/x5engine.php on line 2450, referer: https://www.poersmart.co.uk/cart/index.html
[Tue Apr 20 08:01:03.622943 2021] [fcgid:warn] [pid 116009] [client 31.124.145.178:40075] mod_fcgid: stderr: PHP Warning: Undefined array key "html" in /home/storage/130/3441130/user/htdocs/res/emailtemplates/order.html.template.php on line 245, referer: https://www.poersmart.co.uk/cart/index.html
Please please can you help as I should be up and running with this project now.
My hosting support have been amazing but they say this seems to be an error in the x5emgine.php
Thanks
David
Hello David
Thank you for clarifying the issue
This situation can easily be solved by contacting your hosting provider and asking them to disable the PHP Warnings for the website
Once these warnings are disabled, they will disappear and the website will work as expected
Let them know to disable the display_error option of PHP and let me know if it works then
Thank you
Stefano