Your FTP Details are incorrect!!

www.frankscybercafe.com

How come some of the website has loaded?

Take out all your details then enter them again manually.... Sometimes MS Updates change permissions.....

www.frankscybercafe.com

Thanks, have already tried that. The strange thing is that it has exported all of the html text and Google ads, some of the jpgs but on the website most of the jpgs are just showing as blank boxes with the usual red X in the corner.The messages I'm getting from the X5 export page are 'unable to create remote file', 'impossible to view files present on server', and 'error while enumerating remote files.'

OK next question..... Have you got enough webspace?

If you are really struggling Roy contact me below......

www.frankscybercafe.com

Hi again. Could the problem be anything to do with the security settings on my computer?

Yes. I'm with ipage and they offer unlimited webspace.

Hi Frank. After spending over 12 hours trying to upload website I now give up. Got as far as exporting 68% of website then got same error messages. What I don't understand is that I've been using X5 software since I set up site in 2010 but I have only recently encountered this problem. Thanks for your support. If you have any other ideas please let me know. Roy

I know what you are going thro Roy and it's very frustrating to say the least......

OK reading your post again and you say it was OK in the past?

Email or phone your hosting company and tell them that you are experiencing upload problems and that this has only just occurred......

Sometimes they update their servers and change settings, they have to allow you thro their firewall too. I've had this in the past!

Saying this I would have thought it would have been the first thing you tried anyhow??

I can only guestimate as to what is happening Roy without doing checks of my own......

See:

http://answers.websitex5.com/post/6842

www.frankscybercafe.com

The reason I am exporting the whole website again is that I've just changed servers. I was with 123-reg and changed to ipage because I thought these upload problems were to do with 123-reg as they said they had had problems with their ftp. So only signed up with ipage day before yesterday. I've tried uploading with both my computers and have the same problem on both, so I can only assume it's either my computer security settings or a problem with x5. I have the original version. I am in the process of re-designing the website using x5 version 9. So hopefully things will be sorted by then.

Roy you should have put your last post first

I will say it again your FTP Details are incorrect..... Roy if you can't upload from two computers the common denominator here is the server!!

And again...... if you contact me I'll sort it out for you!!!

www.frankscybercafe.com

I turned off firewall and tried again. This time it worked. Don't know if it's a coincidence but at least it's now all uploaded.Thanks