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graham H.
graham H.
User

Upgraded to v17 now none of my sites work  en

Auteur : graham H.
Visité 784, Followers 1, Partagé 0  
Mots-clés :: website x5 pro 2021.4

I upgraded to version 17 now all of my websites have this error when i try and open them, worked fine before I upgraded.

Posté le
10 RéPONSES - 1 UTILES
Aleksej H.
Aleksej H.
Moderator

Hello. Uninstall the new version, install the 17th, export projects to IWZIP. Install the new version, import projects.

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Posté le de Aleksej H.
graham H.
graham H.
User
Auteur

I dont know what you mean "install the 17th" i installed version 17 and it does not open any of my sites

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Posté le de graham H.
graham H.
graham H.
User
Auteur

Also in adition to version 17 not working v16 is suddenly no longer exporting  index.html when i export as files ???

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Posté le de graham H.
Esahc ..
Esahc ..
Moderator

Graham, if v16 is not generating index.html you have possibly activated the welcome page? In any case you will have index.php.

You should go to step 5, export project and note where iwzip is stored.

Now open v17 and on the open project screen, select import and select the iwzip.

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Posté le de Esahc ..
graham H.
graham H.
User
Auteur

I did what you say and this is result see file attached, how do i check welcome page to deactivate ?

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Posté le de graham H.
graham H.
graham H.
User
Auteur

I have sorted the exporting issue, it was the file name format had mysteriously changed (not by me) to php on two of the pages, but i still cant run v17 I open the site in v16 no prob then export to iwzip close v16 open v17 and whn i try to view the site i get attached error

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Posté le de graham H.
Esahc ..
Esahc ..
Moderator

Graham, I assume you are selecting import to import the iwzip file and can open your project in v17

If this is not the case, please uninstall and then download v17 from your profile and re-install it. I note with some concern that according to your profile you last used v17.0.12, if this is the most recent version of v17 you are entitled to use it may that one or 2 bugs were being ironed out at the time? The last version was v17.1.2 (is it possible your "protection" ran out before the last version of v17 was released?)

Can I ask which particular feature you want which justifies the move from v16 to v17, my faded recollection is that there was very little to justify this upgrade at the time.

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Posté le de Esahc ..
Esahc ..
Esahc ..
Moderator

I have now searched my PC for resources/main.js

This appears to be a component of one or many plug-ins used in your project. To fix this problem I believe you will need to identify which optional plug-ins you have used in the v16 project and then ensure you have downloaded and installed each into v17 (the plug-in may have been anything from a slideshow to an animated button)

Hopefully all the plug-ins you used in v16 remain available for download.

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Posté le de Esahc ..
graham H.
graham H.
User
Auteur

I have uninstalled v17 and 16 many times to no avail the only reason for using 17 is to be more up to date, to be honest I find it appaulling that you charge £150 for software which I have had nothing but problems with and you cant even provide working updates, Also I have downloaded NO plugins at any time. I will be writing a third  party review about this.

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Posté le de graham H.
Esahc ..
Esahc ..
Moderator

Graham, I am sorry you have experienced difficulties.

I am not sure if v17 is supported any longer, but as your post has been noted for Incomedia's attention I am sure they will advise.

There were some minor issues still to be addressed after your 17.0.12 release and I have no idea whether these will affect you.

https://www.websitex5.com/changelog/v17/en.php?ed=

As for conversion to type php, if your v16 site is online can you provide the url and someone may be able to identify which function caused the change, with luck they may even be able to identify which function requires the main.js resource.

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Posté le de Esahc ..