I have the same problem. All the time.

i think is a bug...

Hello. I sent a notification about your question to the company employees, expect an answer from them here in the comments.

I have this also. no changes in password or login and still (specialy when some time is passed) the login does not work anymore. i need to remove the website, add it again and then it works again (for a little while). Then it starts over again.

Are developers aware of this issue? are they going to push an update to this issue soon? the mobile app has been broken since go live of it...

Incomedia has trouble dublicating this error, because it works for most users without any problem.

Without a true live case it's difficult to correct the bug/problem, we can help by trying to figure out why some users have this issue.

I use an android phone v8, somehow the data for the login get's lost after a while, when i just re-enter it, all works good for a certain time period, i will refresh and try to find out what the time period is.

Any other users with details that might help?

I have an iphone and also happens there. I tried re-installing the app as well. It works for few days, then randomly starts throwing error "invalid userame or password"

its lilke something timesout on backend of the app and corrupts the credentials or something... this happens with my two iphones...iphone se and se2020