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Derek K.
Derek K.
User

Shopping cart issue  en

Auteur : Derek K.
Visité 485, Followers 1, Partagé 0  

if you go to https://vaping.buildthewebsite.co.uk/ivg.html the first item has an icon on the top left hand corner. This is controlled by the new product ribbon, howvere I have not set the product to be new. When I first put this product on the system I did set the icon just to see what it looked like and I did not like it so I unchecked the set as new product. When I did this the icon still appeared. So what I did wa to remove the product and put a new product on the system and low and behold this icon has come back. So clearly I am doing something whrong but not sure what. Any advice would be very much appreciated.

Posté le
4 RéPONSES - 1 CORRECT
Aleksej H.
Aleksej H.
Moderator

Hello.

1) Check in the program that you have definitely disabled this ribbon.
2) Hold down the CTRL key and without releasing it, press the preview button.
3) Close the preview window.
4) Delete all site files from the hosting and re-upload the entire site.

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Posté le de Aleksej H.
Derek K.
Derek K.
User
Auteur

What is happenning is really weird. I do not have the 800 puffs ribon selected. However whenever I add a multiple discount to a product the 800 puffs icon appears. This leads me to believe that there is some bug in the software. This is really frustrating and I desperately need some help to resolve this.

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Posté le de Derek K.
Esahc ..
Esahc ..
Moderator

Derek, since your problem is not resolved I suggest you unmark it as correct so that you can get further assistance

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Posté le de Esahc ..
Derek K.
Derek K.
User
Auteur

Thanks for your help on this. I have sussed out what is happening and so I have resolved the issue myself. Apologies for any inconvenience caused.

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Posté le de Derek K.