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Wayne B.
Wayne B.
User

Variable prices of X5 in offers by Incomedia  en

Auteur : Wayne B.
Visité 1061, Followers 1, Partagé 0  

Currently I am running version 2019.2, as it meets my needs for now. However, I get various affers from Incomedia for a discount to upgrade from time to time but they are confusing.

Right now, in my "Offers" tab I am quoted a 13% discount fot the latest X5Pro (including a year's free hosting). This is (in New Zealand Dollars) for $315.39, down from $371.05.

Yesterday I got an email from Incomedia offering me 35% off (also with the free hosing plus a free copy of Ashampoo Cinemagraph). But when I use this link to go to the Incomedia Store, the starting price is different. This link offers me the software for $241 ($NZ) down from $322.65!

Why are there two different original prices? It's the same product and they should be the same price before discount. There is almost $50 difference. To make it more interesting, when I actually calculate the two discounts on the original amounts, the prices given in the offers don't match them!

13% of $371.05 is $48.23. If I subtract that from $371.05 I get $322.82....not $315.39. Okay, Incomedia's maths works a little in my favour. Put it down to currency variations.

However, 35% of $322.65 is $112.92. If I subtract that from $322.65 I get $209.73...not $241.18! That one can't be put down to currency variations.

I would probably buy the new version for $209.73, especially with the free software offer. But can I trust anything here when there is such a disparity? Can someone from Incomedia explain why there is auch a difference please?

Posté le
4 RéPONSES
Esahc ..
Esahc ..
Moderator

I have marked your post for Incomedia's attention. You will hopefully get similar offers in coming years especially when a 3rd party is involved but sadly there are no guarantees.

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Posté le de Esahc ..
Incomedia
Elisa B.
Incomedia

Hi Wayne, 

thank you for getting in touch. 

At the current exchange rate, the full price of WebSite X5 Pro is 393.63 NZD (Tax included). The price 322.65 NZD is the price tax excluded:

We do have different offers according to the channel: the 35% offer is for instance available only via e-mail. The final price with the 35% discount applied is 255.86 NZD (tax included).

I hope I have clarified your doubts and I am available for further help. Kind regards.

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Posté le de Elisa B.
Wayne B.
Wayne B.
User
Auteur

Firstly, GST is 15% in New Zealand, not 22%, as the image above in your reply says. The words "Total Price" also appear in the Incomedia Online Store but on the BEFORE TAX total. (GST is correctly shown under this as 15%).

I assume that you have added in the red "Tax Included" words and the red boxes in your image above, as these do not appear in the actual store. I would appreciate it if the tax amounts were INCLUDED in the "Total Price" heading on your store, as this is not transparent otherwise.

Thanks for at least shedding some light on the different calculations. The attachment shows how the Store looks when I view it.

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Posté le de Wayne B.
Incomedia
Elisa B.
Incomedia

Hi Wayne, 

just a few comments about this matter:

  • I confirm the red labels were added by me to make things clearer
  • I confirm 22% was calculated due to my current geolocalization, of course the tax is 15% as per your screenshot
  • When you purchase a product full price, the behavior is the one I reported in my screenshot (price with tax excluded above, total with tax included below)
  • When you have a discount, the black barred price is always tax excluded, but the red discounted one already includes  taxes

Thanks! Kind regards.

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Posté le de Elisa B.