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Kurt W.
Kurt W.
User

Can not receive email from contact form  en

Auteur : Kurt W.
Visité 808, Followers 2, Partagé 0  

Hi! I've been using Website X5 V16 and never encountered any issues until I recently changed server. While everything on my website work, I can no longer receive emails sent from the contact form. I am using Dreamhost.com as my server and my email address is pointed to Gmail in Google Workspace. Dreamhost said it is because my ip address has changed, and Google doesn't recognize my new IP and has to be authenticated. I have also been working with Dreamhost techs to modify various settings including changing PHP to SMTP and also installed PhpMailer. After weeks of struggle, the contact form is still not working. Please help!

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1 RéPONSES
Aleksej H.
Aleksej H.
Moderator

Hello. Try email with your site's domain. Also in new versions of the program there were updates for sending mail. This increased the compatibility with the new "servers".

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Posté le de Aleksej H.