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Kurt Hiller
Kurt Hiller
User

Content doesn't display and some content is gone with latest update  en

Auteur : Kurt Hiller
Visité 1264, Followers 1, Partagé 0  

With the latest update to WebSite X5 Pro, some of my content will not display in preview or online even though it is still in the pages, and all of my blog posts after july 4, 2020 are missing.  The blog posts are missing from the blog post listings.  The blog postes, of which the last would have been December 25, 2022, are still online, but content under some sub-menu catagories is missing.

Posté le
6 RéPONSES
Daniel W.
Daniel W.
User
Meilleur utilisateur du mois EN

I myself have not updated a long-standing website with a blog.

More information and possibly a link to the website would be helpful for the helpers.

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Posté le de Daniel W.
Kurt Hiller
Kurt Hiller
User
Auteur

In order to post a New Year's greeting on the blog, I had to use a previous version of the website.  So for now the blog is updated.  However, the products that are under certain menu catagories does not display.  Online (and also in the Preview) when I access some of the menu items I get a page with the menu tite but no products.  The products are in the Shopping Cart and the Site Map -- apparently, this problem existed before the last update to Websut X5 Pro.  The website in question is https://niederkornsilver.com

Examples of this issue are: 

https://niederkornsilver.com/men-s-jewelry.html

https://niederkornsilver.com/novelties.html

https://niederkornsilver.com/miscellaneous.html

Thank you for your help with these issues.

Best regards, 

Kurt

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Posté le de Kurt Hiller
Daniel W.
Daniel W.
User
Meilleur utilisateur du mois EN

I don't quite see through, neither with the English original post nor with the German Google translation.

I hope the helpers can understand the explanation.

So the blog problem has been solved and only the shop problem needs to be solved - right?

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Posté le de Daniel W.
Wayne B.
Wayne B.
User

Daniel, as I read the information given, the Blog issue is not solved. Kurt had to use an older version of the software to add a New Year Blog entry but it still does not work for him if he uses the updated version.

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Posté le de Wayne B.
Kurt Hiller
Kurt Hiller
User
Auteur

Hi Daniel, 

The problem with the blog seems to be resolved by using a older version of the website, but the problems with product display still exists.

Thanks.

Best regards,

Kurt 

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Posté le de Kurt Hiller
Esahc ..
Esahc ..
Moderator

Kurt, it should not be necessary to use an older version of WX5. When you upgrade, do you do so by import from an iwzip file? If not please go to step 5, export project in the working (older) version, then open the new version of WX5 and select import. Did that resolve the issue of missing entries?

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Posté le de Esahc ..