WebSite X5Help Center

 
László  G.
László G.
User

Insert pictures  en

Auteur : László G.
Visité 947, Followers 1, Partagé 0  

Since the last update if I want to insert a picture anywhere the panel opens but it is insensitive and won't open my gallery. If I leave it blank and do OK three times after 10 -15 seconds the gallery opens and I can insert a picture. I have deleted the cookies the situation has not changed. What to do? kinde regards.

Posté le
6 RéPONSES - 1 UTILES - 1 CORRECT
Aleksej H.
Aleksej H.
Moderator

Hello. What object are you using? I tried the Image object but I don't see the problem. I am using version 2023.2.3.

Lire plus
Posté le de Aleksej H.
László  G.
László G.
User
Auteur

Hello Aleksej.Thx for your answer. I am using  2023.2.3. Evo. I've been using it for years.I tried to update the program again, but it said this is the latest version. No where in the WX5 can insert a picture from my local PC.

Lire plus
Posté le de László G.
Aleksej H.
Aleksej H.
Moderator

Download the program from the site. Then uninstall the program you have installed and install it again.
For the experiment, temporarily disable your antivirus, firewall and any other protection.
Run the program as administrator.
Also make sure you have the latest version of the .NET Framework https://dotnet.microsoft.com/en-us/download/dotnet-framework

Lire plus
Posté le de Aleksej H.
László  G.
László G.
User
Auteur

Hello Aleksej.Thx for your answer.How can I download the program? The "Get started for free" page on the website comes up, if I register with my email address, it rejects it because it is taken. The only option I could find was the buy again option. Thank you

Lire plus
Posté le de László G.
Daniel W.
Daniel W.
User
Meilleur utilisateur du mois EN

Here on the community page, click on the username in the top right corner, then select "My Profile" and click on "Download". The license key can be found under "License key".

Lire plus
Posté le de Daniel W.
László  G.
László G.
User
Auteur

Thanks for the help,

Lire plus
Posté le de László G.