WebSite X5Help Center

 
JOHN N.
JOHN N.
User

Huge Update Issues  en

Auteur : JOHN N.
Visité 431, Followers 1, Partagé 0  

Today is 10/15/2023 in the USA. The last update had caused us huge, huge issues. When opening Website X5 Pro, it hangs up at 45% and goes into and endless loop. The exact same thing happens when we attemp to save. We have to leave our servers and computers on 24/7 until this is resolved. Needless to say that updates are a nightmare.

We have Website X5 Pro 2023.3.4

Has anyone else experienced this and have a quick fix. HELP!!

Posté le
1 RéPONSES - 1 UTILES
Aleksej H.
Aleksej H.
Moderator

Hello. I have Website X5 Pro 2023.3.4 in Windows 11. But I don’t have this problem. Everything is quite normal.
1) Download the new version of Website X5 Pro from the website.
2) Update the .NET Framework https://support.microsoft.com/en-us/topic/microsoft-net-framework-4-8-offline-installer-for-windows-9d23f658-3b97-68ab-d013-aa3c3e7495e0
3) Uninstall Website X5 Pro.
4) Install Website X5 Pro again.
5) Temporarily disable your antivirus, firewall and any other protection.
6) Run the program as administrator.
It would be better if the program and project files were on an SSD disk.

Lire plus
Posté le de Aleksej H.